Listening To Employee's Problem |
|
|
|
|
||
|
Listening is an important aspect of the good communications which can do so much to defuse damaging stress. Make sure you listen carefully to the ideas and views you should encourage employees to put forward - they are likely to convey crucial aspirations and frustrations, which you would do well to know about.
Listen with consideration, too, to personal problems which employees may wish to discuss with you. You should welcome such an opportunity to be informed, as such problems may well affect job performance. And a sympathetic ear from the boss when required may do a great deal to help the employee’s attempts to come to terms with stress.
|
||